Terms and Conditions

Effective Date: August 21, 2025

Welcome to Shifaye! By purchasing, accessing, or using our skincare, haircare, or digital products, you agree to the following Terms & Conditions. Please read them carefully.

• Our products are crafted with natural, organic, and cruelty-free ingredients.
   
• All content on our website, packaging, and ebooks is for informational purposes only.
   
• We may update or revise these Terms & Conditions at any time without prior notice.
   
• By shopping with Shifaye, you agree to these Terms & Conditions and our Privacy Policy.
   

• Skincare and haircare products are for external use only.
   
• Individual results may vary, as every skin and hair type is unique.
   
• Always perform a patch test before full use. If irritation occurs, discontinue use and consult a healthcare professional.
   
• Shifaye is not responsible for allergic reactions, misuse, or failure to follow instructions.
   
• Our products and ebooks are not intended to diagnose, treat, cure, or prevent medical conditions.
   

• All orders must be paid in full at checkout.
   
• Payments are processed securely through trusted third-party providers. Shifaye does not store full payment details.
   
• We reserve the right to cancel or refuse orders in cases of suspected fraud, pricing errors, or stock issues.
   

• Orders are typically processed within 2–3 business days.
   
• Delivery times vary depending on shipping method and location.
   
• Tracking information will be sent by email once your order ships.
   
• International customers are responsible for any customs fees, taxes, or import duties.
   

• Opened or used skincare and haircare products cannot be returned for health and safety reasons.
   
• Unopened and unused products may be returned within [X days] for a refund or exchange (minus shipping).
   
• Ebooks and digital downloads are strictly non-refundable and non-exchangeable.
   
• Refunds (where applicable) are issued once returned items are received and inspected.
   

• By making a purchase, you agree that Shifaye may collect and process your information in line with our Privacy Policy.
   
• We never sell or rent your personal data.
   
• Full Privacy Policy available at: Shifaye.com.
   

• Shifaye is not liable for damages (direct, indirect, or incidental) from the use or misuse of our products or ebooks.
   
• Purchases are made at your own risk.
   

• All branding, logos, packaging, website content, and ebooks are the exclusive property of Shifaye.
   
• Unauthorized reproduction, distribution, or resale is prohibited.
   

• These Terms & Conditions are governed by the laws of [Your State/Country].
   
• Any disputes will be resolved exclusively in courts of that jurisdiction.

                                                              10.   Cancellation Policy

At Shifaye, we value your satisfaction and want to ensure a smooth shopping experience. Please review our cancellation policy before placing your order.

• Orders for physical products may be canceled within 1 hour of placing the order.
   
• To request a cancellation, email us immediately at Sales@shifaye.com with your order number.
   
• After 1 hour, orders are processed and shipped, and we can no longer cancel them.
   

• All ebook sales are final and non-cancellable.
   
• Because ebooks are delivered instantly in digital format, we are unable to cancel, refund, or exchange them.
   

For questions about these Terms & Conditions:
📧 Email: Sales@shifaye.com
🌐 Website: Shifaye.comur Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

• Withdraw and cancel services, and make financial transactions.
• Manage customer expectations, such as liability for information errors or website downtime.
• Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
• Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
• Disable user accounts.
• Write down any other terms or conditions that protect you or your audience.